If the picture does not turn on with this system, check the following:

1. Check whether the image is shared correctly: on Windows this can be checked with the Windows + P keys on your keyboard, followed by Duplicate. With macOS this can be done via system settings, followed by screens.

2. Check whether the USB-C or HDMI cable is properly connected.

3. Check whether the system is connected to the wall socket.

Are these checks still not working? Please contact us.